Glossary of terms used on this site

Some churches are clustered, meaning they share people and resources. Curanotis can be configured to allow multiple churches to share a single church installation, so that staff and clergy in this situation do not have to log into multiple instances of Curanotis. Campus within Curanotis is a way of designating which church a contact is associated with. 

Individuals who are receiving pastoral care.

A contact in Curanotis generally represents an individual person. A contact may be a client, a user, or an associated person such as a caregiver or family member. (All clients are contacts, but not all contacts are clients.)

An interaction is any kind of direct or indirect contact with a client. A personal visit, a visit with communion, a phone call, or an email may all be an interaction. 

An interaction type is a way of categorizing your interactions with clients. An interaction type might be a phone call, an email, or a visit. You can create more categories by including the primary objective of the visit within the type name, like "Visit - communion" to indicate the visit will include communion.

A way of identifying the way two contacts are related. Some examples include: Spouse, Child, Parent, Friend, Caregiver, and Neighbor.

When an interaction is planned (like a planned visit), you can create a scheduled interaction in Curanotis. This is useful for pastoral care managers to know who will next be visiting a client and when. 

Records of interactions between or about clients that are not associated with a scheduled item. This might be because the interaction was unplanned (you stopped in unexpectedly), or because the interaction was never added to the schedule.

Users who perform pastoral care visits. Typically volunteers in Curanotis are granted Limited access rights.